Privacy Policy
Effective date: November 9, 2026
AutonomixGroup LLC ("we," "us" or "our") operates autonomixgroup.com/. This policy describes how we collect, use and disclose personal information when you visit our store, place an order or contact us.
Information we collect
We collect information you provide, including your name, email address, phone number, billing and shipping addresses, order details, account information if you create an account, and messages or photographs you send for customer support. Please provide only information needed for your request and do not send full payment-card details by email.
Our website and service providers also collect technical information needed to operate and protect the store, such as IP address, browser and device information, access times, pages requested, security logs and cart/session identifiers. We receive payment status, transaction references and limited payment information from our payment processor, such as card brand and last four digits where provided. Stripe processes payment credentials; our store does not retain full card numbers or security codes.
How we use information
We use personal information to process payments, produce and ship orders, send transactional updates, provide customer support, manage returns and refunds, maintain accounts, prevent fraud and misuse, protect the website, keep business records and meet legal obligations. We may use information to investigate disputes and enforce our terms.
If you separately choose to receive promotional emails, we use your email address for that purpose. You can unsubscribe using the link in those messages or by contacting us. Unsubscribing from marketing does not stop necessary order or service messages.
Service providers and disclosures
Our store is built with WordPress and WooCommerce. Hosting, website maintenance, email delivery and security providers may process information to support the store. We share order details and the contact and delivery information needed for production and delivery with Printful and shipping carriers. Stripe receives information necessary to process payments and help prevent fraud. We disclose information only as needed for those purposes, subject to applicable requirements and provider arrangements.
We may also disclose information to professional advisers, to comply with lawful requests, to protect legal rights or safety, or as part of a business transfer subject to appropriate protections. We do not sell personal information or share it for cross-context behavioral advertising. We do not use advertising pixels or behavioral advertising cookies on this store.
Cookies
We use cookies and similar technologies needed for cart functionality, login sessions, checkout, security and remembering necessary preferences. Blocking these through your browser may prevent parts of the store from working. We do not use optional analytics or advertising cookies under this policy. If our practices change, we will update this policy and provide notices, choices or consent controls required by law before using those technologies.
Retention and security
We retain personal information only as long as reasonably needed for the purposes described here, including order service, accounting, tax, fraud prevention, legal obligations and dispute resolution. Retention depends on the information, our obligations and the circumstances; we delete or de-identify information when it is no longer needed, subject to necessary backups and lawful retention.
We use reasonable technical and organizational measures to protect personal information. No internet transmission or storage system is completely secure. Keep your account credentials private and contact us if you suspect unauthorized use.
Your privacy choices and rights
Depending on where you live and which laws apply, you may have rights to access or obtain a copy of your information, correct it, request deletion, or opt out of certain processing. Submit a request to contact@autonomixgroup.com with the subject "Privacy Request," or call +1 737-439-7364. We may need to verify your identity proportionately before acting. Authorized agents may submit requests where applicable law permits, with evidence of authorization.
We respond within the periods required by applicable law and explain any permitted denial. If an applicable law gives you an appeal right, reply to our decision with "Privacy Appeal" or contact us using the details below. We will review it and explain the outcome and any further recourse required by law. We do not discriminate against you for exercising applicable privacy rights. Deletion requests may be limited by required business or legal records.
Because we do not sell personal information, share it for cross-context behavioral advertising or use targeted advertising, we do not currently engage in those opt-out activities. We honor applicable legally required opt-out preference signals if relevant processing is introduced. Browser Do Not Track signals do not have a uniform implementation standard; our practices remain as described in this policy.
Children
Our store is intended for adult purchasers and is not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information so we can investigate and delete it where appropriate.
International processing and other websites
We serve the US destinations listed in our Shipping Policy. Our service providers may process information in the United States and other countries where they operate. We take steps required by applicable law for such processing. Links to other websites are governed by those sites’ own privacy notices.
Changes and contact
We update this policy when our practices or requirements change and revise the effective date. We provide additional notice or obtain consent for material changes where required by law.
Privacy contact: AutonomixGroup LLC
Registered business address: 5900 Balcones Drive Ste 100, Austin, TX 78731, United States
Email: contact@autonomixgroup.com
Phone: +1 737-439-7364